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December 22, 2024  
 
 
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Plasmon 24x7x4 On-Site Extended Service Agreement with Parts and Labor Service Direct Guardian Plan for Enterprise DB875 - 1 Year

 

 

24x7x4 On-Site Extended Service Agreement with Parts and Labor Service Direct Guardian Plan for Enterprise DB875 - 1 Year

Plasmon 24x7x4 On-Site Extended Service Agreement with Parts and Labor Service Direct Guardian Plan for Enterprise DB875 - 1 Year

The Service Direct Guardian Plan from Plasmon lets you choose from three levels of service coverage, offering fast response and expert troubleshooting up to 24 hours a day, 7 days a week. All Service Direct Plans include: quick response by factory engineers and technicians to analyze potential hardware problems; factory assistance to on-site maintenance providers and on-site factory engineering support; in-house maintenance training for maintenance personnel; certified library technicians; efficient maintenance contract management; continuing engineering with immediate technical updates; 24x7 - 24 hours a day / 7 days a week factory maintenance coverage; ISO-9001 registered service organization; hot-swap capability for drive and library. Plasmon Service Direct Guardian Plan also provides technical Support Center; one (1) hour maximum response time if engineering call-back is required; management of each incident for timeliness and closure; on-site repair and preventive maintenance s...

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Looking for more Storage, Drives & Media Storage Accessories products? Try the 24x7x4 On-Site Extended Service Agreement with Parts and Labor Service Direct Standard Plan for G-164 4 Drive Library - 1 Year from Plasmon. Another product to consider is the JES Hardware Solutions 25 Disc Lightning Thinline Caching System.

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