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December 22, 2024  
 
 
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Plasmon 24x7x4 On-Site Extended Service Agreement with Parts and Labor Service Direct Standard Plan for G-164 4 Drive Library - 1 Year

 

 

24x7x4 On-Site Extended Service Agreement with Parts and Labor Service Direct Standard Plan for G-164 4 Drive Library - 1 Year

Plasmon 24x7x4 On-Site Extended Service Agreement with Parts and Labor Service Direct Standard Plan for G-164 4 Drive Library - 1 Year

The Service Direct Standard Plan from Plasmon lets you choose from three levels of service coverage, offering fast response and expert troubleshooting up to 24 hours a day, 7 days a week. All Service Direct Plans include one hour maximum call back, management of each incident for timeliness and closure, twice per year on-site preventative maintenance service, aid in coordinating and communicating with outside software support, maintain local stock for key hardware components, access to all manufacturer's product updates on priority basis, access to Plasmon technical web page and other support tools. Plasmon Service Direct Priority Plan also provides toll-free 800 line into Plasmon Technical Support Center for unlimited telephone support 24 hours a day, 7 days a week and four (4) hour on-site response time. This support is intended for Plasmon G-164 4 Drive Library.

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