5x9x4 Service Direct Standard Plan for G322D 1-Year
The 5x9x4 Service Direct Standard Plan for G322D from Plasmon offers you peace of mind by providing support of factory direct and factory-trained technicians for mission-critical operations. The Service Direct Plan includes one hour maximum call back, management of each incident for timeliness and closure, twice per year on-site preventative maintenance service, aid in coordinating and communicating with outside software support, maintain local stock for key hardware components, access to all manufacturer's product updates on priority basis, access to Plasmon technical web page and other support tools. Plasmon Service Direct Guardian Plan also provides toll-free 800 line into Plasmon Technical Support Center for unlimited telephone support from 7a.m. to 5 p.m. (MST) Monday through Friday (maximum of 40 hours per month) and four (4) business hours maximum on-site response time.
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7x24x4 Service Direct Priority Plan for G322D 1-Year from Plasmon. Another product to consider is the Plasmon 7x24x4 Service Direct Priority Plan for G802D 1-Year.
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